Exchanges and returns

We want the item to truly work for you. Not just to exist, but to be worn EVERY DAY!

Exchange

If the size or fit isn't right, you can exchange the item.

— within 14 days of receipt
— the item must be unworn
— with all tags and in original condition

Write to us — we'll guide you on how to do it quickly and without unnecessary steps.

Return

You can return the item if it doesn't fit.

— within 14 days of receipt
— in original condition (undamaged and unworn)
— with all tags

After we receive and inspect it, we will issue a refund.

Important

— shipping costs for exchanges or returns are paid by the buyer
— if there is a manufacturing defect, we cover it

How to process

1. Write to us via direct message or email at official@iamok.com.ua
2. Provide your order number
3. Describe the situation (exchange or return)

We will respond and guide you through the process.

About us

We are a small team, and every order passes through us.

That's why it's important to us not just to sell,
but for you to genuinely wear the item.

And we just want you to feel good in our clothes. ❤️